A white pustule typed thing

Patient : Dear sir My friend had a problem, she gets A white pustule type on back side of the ear after few days it becomes larger which makes her cheek muscles to drag nearer to the wound in that situation she cant even open her mouth. After some days it breaks with pus and blood. until now she had three surgery's .Doctors had cut her infected bone in the three surgery's , After every surgery the problem repeats as usual. Doctor had intimated her ,if she get another surgery .she may get disorders of the mind. plz give suggestion to help her
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