Body ache and hypersensitivity to cold and low blood pressure

Patient : To whom it may Concern, This question is regarding my mothers ill-health. She has been having full BODY ACHE since 2 days and has been hypersensitive to the cold weather. In such a case i wanted to know that what should be our precautionary steps?? She is also feeling quite drowsy and her BP readings are - 92-90.
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