Hemoglobin count: 6, doctors dont know why

Patient : First of all, sorry for my english. My mother is 53 year old, around 77 kilograms, around 168 cm tall. For 2-3 months she started getting tired very quickly. Eventually it became so bad that after having climbed just 1-2 steps on a flight of stairs she would breathe very heavily and stop for a while. Around 2 weeks ago she got a flu (at least the symptoms were like that of a flu) which lasted a while. around 3 days ago, because the flu went away (more or less, still had some lingering symptoms) but the extreme tiredness after effort wont go away and got worse (at first she attributed this to her weight). She decided to go to the hospital, where they took some blood samples, after which she left hospital. They discovered that she had a hemoglobin count of 6 (i dont know for sure it its 6 point something). They called her to come back and did the blood tests again because they believed it was a mistake. The results were the same (around 6 hemoglobin). They put her up on 2 blood pouches over the course of 2 days and done multiple investigations (endoscopy, colonoscopy, thyroid tests and ecograph) all of which came out ok. she doesnt seem to have internal bleeding anywhere or cancer tumors anywhere. As for the white blood cell count, i dont know for sure, but I believe that my father said that its within normal levels (he is also a doctor, radiologist, and is in contact with the doctor that take care of my mother, a nephrologist and internal medicine specialist), although im not really sure of this information. They also seem to have found a kidney infection which they said its very minor and will treat it at a later point. At this point no doctor has an answer and they keep doing investigations, I have heard talks about swallowing a pill with a camera or something else and a chest puncture. I am rather worried because the doctors dont really know whats going on. Thank you
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