I am a 15 year old and I can't hear

Patient : I am a 15 year old and I can't hear out of my right ear as well as my left. It sounds as if someone is talking through a wall. I have tried everything; hydrogen peroxide, water, essential oils(meleluca and eucalyptus), chewing gum, hard candy, gargaling water,cleaning it, I eeven got so sick of it that I stuck a pencil in my ear to see if I can get anything out, and I think I touched my ear drum. Is this ear blockage, or and ear infection that needs medical attention. (Has been here for a week)
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