My eyes are both red and its like im producing

Patient: My eyes are both red and its like im producing alot of eye crust that is white in color or it remain in the eye clouding my sight till i flush it with water. Im not sure if its allergies or not because i had a cold recently and the pollen count is super high this year. Any idea if i should look for eye drops at a store or is this a bigger matter?

Doctor: