Something wrong with my skin face

Patient: Hello …why my face is get in red after when I wash my face with anti-blackhead produce?in general every morning when I’m awake my face skin is very dry. And for the past 1 week in get from the shop this product for anti-blackhead and after that when my face is dry I use the cream face from Nivea for very dry face. Do you know why ?

Symptoms: Just red face

Doctor: