Why does my mum have to have this done

Patient : My mum went through her change a few years back. She had a bleed for about 4 days, so went to see the doctor. She had a smear done and everything came back ok but they said they wanted to check her womb, but because she is very scared they said they would put her to sleep and do it. They sedated her and while she was asleep they couldnt open her mouth to put the tube in so they had to wake her up and they said they will try another way ie using epidural. About a week after this happened she had a phone call asking to go to the hospital for a MRI scan and the day after that she was asked to go to another hospital as well to see the gynacoligist. Can you please tell me why they want to do all this as it is really scaring her now, thank you so much
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